1. Acceptance of Terms

By accessing and using the website zenthis.io (‘Website’) and the services offered by ZENTHIS Consulting Private Limited (‘ZENTHIS’, ‘we’, ‘our’, or ‘us’), you agree to be bound by these Terms of Service (‘Terms’). If you do not agree to these Terms, please do not use our Website or services.

ZENTHIS Consulting Private Limited is incorporated under the Companies Act, 2013, with its registered office at Flat No. 1406, 14th Floor, Hemkunt Chamber 89, Nehru Place, New Delhi – 110019, Delhi, India.

2. Description of Services

ZENTHIS provides management consulting, leadership coaching, and organisational transformation services to individuals and organisations. Our service offerings include:

LEARN: Training programmes, PMP certification preparation, AI-ready project management skills, and corporate L&D programmes
LEAD: Executive leadership coaching, career acceleration, and life and resilience coaching
LIFT: PMO architecture, AI transformation strategy, digital transformation consulting, and brand strategy services

Service details, scope, timelines, and deliverables are defined in individual engagement agreements or statements of work executed between ZENTHIS and the client.

3. Use of Website

3.1 Permitted Use

You may use this Website for lawful purposes only. You agree not to:

Use the Website in any way that violates applicable Indian or international laws or regulations
Transmit unsolicited commercial communications (‘spam’)
Attempt to gain unauthorised access to any part of the Website or its related systems
Use the Website to distribute malicious code or harmful content
Reproduce, duplicate, or resell any part of the Website without our express written consent

3.2 Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of ZENTHIS Consulting Private Limited and is protected under applicable intellectual property laws. The name ZENTHIS and associated trademarks are the property of ZENTHIS Consulting Private Limited (trademark application pending). Unauthorised use is strictly prohibited.

4. Engagement and Payment Terms

4.1 Service Agreements

All consulting engagements are governed by individual service agreements or statements of work. These documents define the scope of work, deliverables, timelines, and fees. No consulting engagement commences until a formal agreement is executed by both parties.

4.2 Fees and Payment

Fees for consulting services are as specified in the relevant service agreement. Unless otherwise agreed:

Invoices are payable within 15 days of the invoice date
All payments are to be made to ZENTHIS Consulting Private Limited
GST and applicable taxes are chargeable in addition to quoted fees
Late payments may attract interest at 18% per annum

4.3 Cancellation and Refund Policy

For coaching and mentoring sessions:

Cancellations made more than 24 hours before a scheduled session will receive a full refund or rescheduling
Cancellations made less than 24 hours before a session are non-refundable
No-shows are non-refundable

For consulting engagements:

Cancellation terms are defined in the individual service agreement
Work completed and delivered prior to cancellation is billable in full
Retainer fees paid in advance are non-refundable unless otherwise agreed in writing

Refund requests must be submitted in writing to hello@zenthis.io within 7 days of the relevant transaction.

5. Confidentiality

ZENTHIS treats all client information as strictly confidential. We will not disclose client information to third parties without express written consent, except as required by law. Clients are similarly expected to treat ZENTHIS’s proprietary methodologies, frameworks, and materials as confidential.

6. Limitation of Liability

To the fullest extent permitted by applicable law, ZENTHIS Consulting Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Website or services.

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the total amount paid by you to ZENTHIS in the 3 months preceding the event giving rise to the claim.

7. Disclaimer of Warranties

The Website and its content are provided on an ‘as is’ and ‘as available’ basis without warranties of any kind, either express or implied. ZENTHIS does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

Consulting advice and recommendations are provided in good faith based on information available at the time. ZENTHIS does not guarantee specific business outcomes or results from its services.

8. Indemnification

You agree to indemnify and hold harmless ZENTHIS Consulting Private Limited, its directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

9. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

The parties agree to first attempt to resolve any dispute through good-faith negotiation. If unresolved within 30 days, disputes shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, with proceedings conducted in English in New Delhi.

10. Changes to Terms

ZENTHIS reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the Website after changes constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

12. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and ZENTHIS regarding your use of the Website and our services.

13. Contact Us

For any questions regarding these Terms of Service, please contact:

ZENTHIS Consulting Private Limited

Email: hello@zenthis.io

Website: zenthis.io/contact

Registered Office: Flat No. 1406, 14th Floor, Hemkunt Chamber 89, Nehru Place, New Delhi – 110019, Delhi, India